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Lekane's Client Telia is the Digital Winner of the Year

Telia has been chosen as the Digital Winner of the Year in 2019 in Bearing Point's research.

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Mitä sinun tulee tietää chatboteista?
General
Saskia Salomaa

Chatbot Q & A

We've sold more chatbots during the past year than previous years. What kind of concerns we've realized the companies have related to chatbots?

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References
Saskia Salomaa

Laakkonen Focuses on Surprising the Customer in a Positive Way

Laakkonen is Finland’s largest car retail chain, representing 15 different car brands and operating more than twenty car dealerships with the help of around three hundred car dealers all over Finland. The service mission of Laakkonen is to positively surprise the customer.

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General
Saskia Salomaa

Chatbot project leader, you are a hero!

While building chatbot projects, we have noticed what kind of multi-talents the leaders of chatbot projects on the customers side are. The implementation of chatbot projects can be handled in different ways depending on the company.

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Chatbot-projektin aloittaminen
General
Saskia Salomaa

Ask these 10 questions from your chatbot provider

Is your company planning to invest in a chatbot? We recommend first referring to our previous post on homework for a chatbot project. Moving forward, in this post we have suggestions for some questions and topics we recommend discussing with a potential chatbot provider.

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Chatbot turvallisuus
General
Saskia Salomaa

Are Chatbots Safe?

Would you like to be able to contact the visitors on your site more efficiently? Are you interested in Chatbots but nervous about the security aspects?

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General
Saskia Salomaa

The chatbot project homework

Companies planning a chatbot project could save themselves a lot of trouble by first doing some homework and only then contacting the chatbot provider.

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