Services

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Conver your website into a lead channel with our help. Add to your site callback, chat or chat.

Your clients will use different channels. Improve customer experience with omnichannel customer service. chat and with the help of a chatbot avulla.

Grow sales automatically and cut the routine tasks in customer service with the help of a chatbot avulla.

Recognize the most valuable customers on your website and help them to the finish the purchases chat or with the help of a chatbot avulla.

Find the right segments from your website and offer them targeted surveys with proactive chat or with the help of a chatbot avulla.

Your clients use your website with a mobile device and a desktop. Offer a mobile-friendly chat or chat.

Whether the sales chat was started by customer or sales rep, it functions in mobile devices and desktops. You can add rules to open the chat only in certain scenarios. It's never been easier for your customer to ask for help and buy more!

Chatbot is one of the most popular tools in the modern sales and customer service. You can utilize AI with chatbot, and serve our clients real-time 24/7..

When a customer asks for more information you have a very good opportunity to finish a sale. Your customer's interest in a sale might disappear if they have to search for your customer service's contact details. By adding a callback next to your product you can improve the sales conversion rate significantly.

Better data supports your business decisions. With targeted surveys you can create a popup-, email- or chat survey. One example is collecting data for NPS survey.

Serve your most valuable customers even better. We can create an audience from your website's visitors. mihin tahansa tarkoitukseen.

Personalise your website content based on the website user's preferences. Use this for different offers, coupons and seasonal products.

Difficult to Decide Between Chat, Chatbot and AI Chatbot?

Chat

500 from (+VAT24%)
  • Answer your customer's questions or ask things proactively.
  • For online customer service and sales.
  • Suits small and big companies in different industries.
  • Chat can be shown only when the customer service or sales rep is available.
  • Fast and easy to install - just add a script to your website.
  • Possibility to tag discussions and collect feedback.
  • Possibility to integrate into different software.
  • Can be used for handling personal information after secure authentication.
  • The price depends on the amount of customer service reps.

Chatbot

1900 from (+VAT24%)
  • Safe: shows only the predefined set of questions and answer options.
  • Automatise your customer service or grow sales 24/7.
  • Most useful for medium-sized and big companies.
  • Allows your agents to focus on dealing with challenging customer situations.
  • Easy to modify with the chatbot editor.
  • Option to collect feedback.
  • Possibility to integrate into different software.
  • Can be used for handling personal information after secure authentication.
  • The price depends on the functionalities.
Popular

AI Chatbot

3400 from (+VAT24%)
  • Utilize AI to answer your customers' questions and boost sales.
  • AI streamlines your customer service and sales 24/7.
  • Most useful on sites with a vast amount of visitors.
  • Building an AI chatbot needs data that is available in customer service logs.
  • Planning, building and developing the AI chatbot together.
  • Requires a chatbot whisperer to function properly.
  • Possibility to integrate into different software.
  • Can be used for handling personal information after secure authentication.
  • The price depends on the complexity of the problems.

Lekane was founded in 2006 to help Finnish companies to grow by improving sales and customer service. 

 

Contact
Address

Lekane Oy
Lars Sonckin kaari 12
FI-02600 Espoo

Phone

+358 400 428 515

Email

info@lekane.com

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